Amdocs expands network innovation with AWS & VodafoneZiggo

Mobile Magazine examines Amdocs’ latest expansions of existing partnerships with VodafoneZiggo and AWS as it works to enhance network innovations

Amdocs is a company that specialises in software and services for communications, media and financial services providers and digital enterprises. It has continued to work to expand upon its services, as evidenced by its partnerships with VodafoneZiggo and AWS.

Headquartered in the United States, the service provider has a global presence and is now working on expanding its existing partnerships within the mobile and telecommunications sectors to enhance network and digital transformations.

In November 2023, the company recorded a fiscal revenue of US$4.89bn, which is up 6.8% YoY and has an expectation of a 2024 revenue growth of 1-5% YoY.

Enhancing customer experiences with VodafoneZiggo

The company has released several updated partnership agreements with large communications providers such as VodafoneZiggo. In November 2023, both businesses agreed to extend their multi-year managed services agreement in order to continue elevating operational excellence. 

It is the hope of Amdocs that this collaboration will work to strengthen cooperation and commitment to deliver an improved customer experience.

VodafoneZiggo is one of the Netherlands’ leading communications service providers. Under the agreement, Amdocs will take responsibility for VodafoneZiggo's business systems operations, which provide VodafoneZiggo’s fixed-line and mobile customers with an improved experience and a more unified user journey across all lines of business.

Delivering equally unique and engaging digital customer experiences is important to both companies. As good customer service is important to most businesses within digital sectors, ensuring that speed and efficiency is achieved is paramount to success.

“Our renewed partnership with Amdocs is a strategic move towards transforming our operational landscape and implementing an agile application development approach,” said Candice Dillon, CIO at VodafoneZiggo. “Together, we are focused on enhancing customer experiences, streamlining our operations, and expediting our time-to-market. We are committed to delivering unmatched value to our customers.”

Unlocking new mobile innovations with AWS

The service provider also announced a new collaboration with Integrated Private Wireless on Amazon Web Services (AWS). This new agreement positions Amdocs as a key player in the Integrated Private Wireless on AWS program and aims to pave the way for ground-breaking advancements in private network innovation.

AWS customers should now be able to seamlessly access end-to-end Amdocs Mobile Private Network (MPN) services via the AWS Marketplace. The integration seeks to empower the entire AWS sales force with the expertise of Amdocs MPN and facilitate a comprehensive offering when it comes to proposing integrated private wireless solutions. 

Ultimately, the Amdocs MPN solution will offer end-to-end accountability across all building blocks of a mobile private network. This includes the RAN, core, security and applications, combined with services for deployment and operations. It is also designed to provide businesses with managed and validated private wireless offerings from leading communications service providers (CSPs). 

“Enterprise customers are increasingly leveraging mobile private networks to better serve a wide array of deployments, from manufacturing to healthcare,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “By bringing together Amdocs MPN capabilities with Integrated Private Wireless solutions on AWS, service providers are now able to simplify and accelerate adoption and deployment of the full breadth of enterprise use cases.”

The company is also working with new technologies, including AI, highlighting a continued commitment to digital transformation. As part of the announcements, Amdocs announced a collaboration with NVIDIA to optimise large language models (LLMs) and speed up the adoption of generative AI applications and services across the US$1.7tn telecommunications and media industries.


For more insights into the world of Mobile - check out the latest edition of Mobile Magazine and be sure to follow us on LinkedIn & Twitter.

Other magazines that may be of interest - Data Centre Magazine.

Please also check out our upcoming event - Net Zero LIVE on 6 and 7 March 2024.  


BizClik is a global provider of B2B digital media platforms that cover Executive Communities for CEOs, CFOs, CMOs, Sustainability leaders, Procurement & Supply Chain leaders, Technology & AI leaders, Cyber leaders, FinTech & InsurTech leaders as well as covering industries such as Manufacturing, Mining, Energy, EV, Construction, Healthcare and Food.

BizClik – based in London, Dubai, and New York – offers services such as content creation, advertising & sponsorship solutions, webinars & events.


Featured Articles

Fujitsu to Improve 5G+ Network Performance with AI Models

Fujitsu announces Virtuora IA, a collection of AI-powered network applications that utilise machine learning to improve mobile network performance

MWC24: Mimik Hybrid Edge Cloud Drives Cognitive Internet Era

Siavash Alamouti, mimik Co-founder & Executive Chairman, explains how its hybrid edge cloud platform enables the transition to the Cognitive Internet Era

AMD: Expanding Telco Partnerships and Advancing 5G and 6G

Having debuted new software solutions at MWC Barcelona 2024, AMD is keen to continue expanding telco partner ecosystems to break ground in 5G innovations

MWC24: Expect Gen AI Progress, Cloud, Edge & Sustainability

5G & IOT

Mobile Magazine Partners With MWC Barcelona 2024


Smartrox: Revolutionising Mobile Device Testing

Technology & AI