VoicePlus: Providing a human interface in telecommunications

VoicePlus has recently announced its transition to an independent managed mobile and endpoint specialist allowing it to focus on improving customer service

Established in 1996, VoicePlus has evolved as a specialist Telecommunications and IT integrator for medium, large and enterprise business customers operating in Australia.

The company has recently shifted from a carrier-aligned managed mobility and endpoint partner to an independent provider.

As part of its service portfolio as an independent managed mobility service, VoicePlus offers telecom expense management, managed mobile service, and mobile device management and more, delivering an end-to-end, hassle-free telecom solution for its business partners.

“VoicePlus is deeply committed to building long-lasting client relationships that bring value to our partners’ business operations. Becoming an independent provider has allowed us to focus more on building these relationships with our clients instead of the large corporate providers we previously were aligned with. The result is better customer service for our valued clients and a greater ability for our team to collaborate with our clients to create customised solutions to meet their business goals,” said Michael Giffney, VoicePlus Director.

Making telecommunications easier for clients 

For fifteen years, VoicePlus was a Telstra partner, offering mobility and data services to clients across the continent. 

In 2021, VoicePlus began the process of becoming an independently managed mobile and endpoint specialist to continue its track record while enhancing its relationship-building capabilities.

“As an independent solutions provider, VoicePlus is uniquely positioned to take care of all of our client’s telecom needs. We aim to make our clients’ telecommunications operations as seamless as possible, offering an expertly managed outsourced telecommunications operation that removes their frustrations and saves them time and money," added Giffney. 

 

Share

Featured Articles

Xsolla Unveils Web Shop 2.0 for Direct-to-Consumer Sales

Web Shops are white label digital stores where players purchase in-game items, currencies and top up accounts, all from the developers branded website

MWC24: Mimik Hybrid Edge Cloud Drives Cognitive Internet Era

Siavash Alamouti, mimik Co-founder & Executive Chairman, explains how its hybrid edge cloud platform enables the transition to the Cognitive Internet Era

AMD: Expanding Telco Partnerships and Advancing 5G and 6G

Having debuted new software solutions at MWC Barcelona 2024, AMD is keen to continue expanding telco partner ecosystems to break ground in 5G innovations

MWC24: Expect Gen AI Progress, Cloud, Edge & Sustainability

5G & IOT

Mobile Magazine Partners With MWC Barcelona 2024

Connectivity

Smartrox: Revolutionising Mobile Device Testing

Technology & AI