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How well do telecom customers understand the benefits of 5G?
According to a new report, the majority of customers don’t understand how 5G can benefit key telecoms technologies, including IoT and reliable service
58% of telecoms are stuck at basic customer personalisation
According to an Intent HQ report, while 80% of telecoms believe they’re successfully personalising the customer experience, just 40% of consumers agree
Media & Entertainment
Telecom Italia announces plans to split into two companies
Telecom Italia has announced that it plans to split into two separate companies. The plan is largely being driven by debt-reduction targets
BH Telecom: championing digital transformation in telecoms
Adnan Huremovic, CTO, discusses how BH Telecom’s technological expertise, innovative culture and customer-centric focus has made it a leading provider...
50% say the best service comes when threatening to switch
Half of wireless telecoms customers believe that they receive the best standard of service from their provider when they threaten to switch companies