Mobile Operators Articles

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WFH initiative drives Spotify’s 15% drop in attrition rate

After the recent implementation of its “work from anywhere” model, Spotify has achieved a 15% reduction of its attrition rate, compared to 2019

Zain joins UN initiative for responsible business practices

Zain Group has joined the United Nations (UN) Global Compact initiative, which has commitments related to human rights, environment and anti-corruption

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Female mobile voice assistants - what needs to change?

In the years following UNESCO’s ground-breaking report, highlighting the problematic nature of mobiles’ female voice assistants, how much have we learned?

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How well do telecom customers understand the benefits of 5G?

According to a new report, the majority of customers don’t understand how 5G can benefit key telecoms technologies, including IoT and reliable service

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Enhancing mobile app technology with artificial intelligence

As the telecommunications industry continues to innovate at pace, we look at how artificial intelligence technology is taking the industry further

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50% say the best service comes when threatening to switch

Half of wireless telecoms customers believe that they receive the best standard of service from their provider when they threaten to switch companies

Juniper Networks - keeping cloud providers operational

Juniper Networks on how it provides infrastructure to cloud providers, including the largest, hyperscale networks

Verizon: Rise in cyber attacks involving mobile/IoT devices

Verizon’s new Mobile Security Index provides an insights into the current mobile threat landscape and how organisations are protecting their data