Trailblazer: Jeff McElfresh, AT&T COO

Our latest Trailblazer is Jeff McElfresh - the Chief Operating Officer and former CEO behind the global telecommunications leader, AT&T

With over 25 years at the company, Jeff McElfresh has played a pivotal role in some of AT&T’s biggest achievements. 

During his time working for the telecommunications giant, he has held a variety of strategic, operational and technology leadership roles, including the CEO position (which he held from 2019 to the start of 2022), followed by the Chief Operating Officer role, which he took on in April this year. 

25 years at the forefront of global telecommunications 

AT&T currently serves more than 100 million mobile and broadband customers, and almost 2.5 million businesses across the United States. In fact, its vast network of business customers includes nearly all of the Fortune 1000.

As the Chief Operating Officer of AT&T, Jeff McElfresh is supporting the company’s development of a sustainable and durable connectivity portfolio, while fostering the ongoing success of its investments in fibre and 5G. 

Future growth plans for AT&T

At the UBS Global TMT Conference yesterday, Jeff McElfresh shared a number of key updates to the company’s shareholders. 

According to a press release published by the company, AT&T “continues to see healthy customer growth in its strategic focus areas of 5G and fibre as customer demand for connectivity services remains high.” 

“While the company continues to monitor the evolving economic backdrop, McElfresh noted that AT&T continues to execute well thanks to a high-quality network and a consistent go-to-market approach and additionally feels good about its ability to attract high-quality customers.”

The company has had a very successful 2022, and is making solid progress towards its long-term growth targets. 

“McElfresh added that he feels confident in the company’s strong value proposition, the resilient nature of its connectivity services and the sustainability of its wireless customer growth across multiple segments. He also said that he was pleased with the results from the company’s pricing actions made in the first half of 2022.”

Alongside this, McElfresh also expressed AT&T’s ongoing commitment to achieving its target of connecting 30 million-plus locations, including business locations, with fibre by the end of 2025. 

As it stands, at the end of the third quarter of 2022, AT&T had the ability to serve 18.5 million consumer locations and approximately three million business customer locations in more than 100 metro areas with fibre. 

McElfresh also indicated that AT&T expects full-year capital investment to be in the range of $24bn, in order to meet the growing demand for core connectivity. 


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